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  • Writer's pictureJavier Perez Fernandez

How to Improve Your Team's Efficiency and Reliability


It's frustrating when teams don't deliver as expected and deadlines are rarely met. This common issue can stem from multiple sources, and it's essential to approach it with a comprehensive understanding rather than a one-size-fits-all solution.

Understanding the Problem:

To effectively address this problem, consider the following critical points:

1. Alignment of Expectations: Does everyone in the organization share the same understanding of team performance expectations?

2. Conditions for Reliable Forecasting Does everyone understand the necessary conditions to make reliable forecasts?

3. Setting Deadlines: Who sets the deadlines, and do they have the skills needed to set them reliably?

4. Team Skills: Does the team possess the necessary skills to meet the deadlines?

Exploring the Situation:

Addressing these questions requires an initial exploration of the situation. This can be approached at different levels:

1. Basic Exploration: Conducted solely with the teams through workshops and interviews with team members.

2. Comprehensive Exploration: Includes not only the teams but also their environment for a more extensive and reliable assessment.

Training and Development:

As a result of this exploration, it's often necessary to conduct training to help teams understand the conditions required for reliable forecasting. My tailored training sessions, typically conducted over two days in person, are designed to address the specific needs of the organisation. These sessions usually cover:

  • Flight Level Systems Design: Understanding different levels of work within the organization.

  • Process Control Types.

  • Differentiating between push and pull systems.

  • Simulations: Learning by doing. 

Creating Momentum for Change:

My training sessions are designed to create momentum for change and help define actionable steps. However, further support is often necessary to ensure successful implementation. This ongoing support can vary based on the context and may include:

  • Team coaching

  • Product ownership training and coaching

  • Leadership sparring

If you are interested in learning more about how I can help improve your team's efficiency and reliability, please don't hesitate to contact me. Let's discuss how this approach can be tailored to your specific needs.

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